1. Collection of Personal Information
Monash House Private Hospital collects your personal information and in particular your health information to provide you with a quality health service. The information will normally be collected directly from you. In emergency situations we may need to collect personal information from relatives or other sources where we are unable to obtain your prior consent.

2. Use of Personal Information
Health information is used by the hospital to provide treatment and care, to recover costs from Health Funds and other Insurance Agencies, in quality assurance and clinical audit and evaluation activities, for management, service monitoring, training and education, complaint handling and accreditation activities.

3. Disclosure of Personal Information
Monash House Private Hospital is required by law to provide State and Commonwealth Health Department with data regarding episodes of care, treatment and as required diagnosis of a communicable diseases. Monash House Private Hospital is also legally required to provide Health Funds with information about their clients who attend the hospital.

4. Privacy Questions/Complaints
Any questions about personal information handling practices, or any complaint regarding treatment of your privacy by Monash House Private Hospital can be made in writing addressed to:

General Manager, Monash House Private Hospital, 271 Clayton Road, Clayton VIC 3168